About the Webinar:
*THIS IS A LIVE SESSION WHICH WILL ALSO BE RECORDED AND AVAILABLE ON-DEMAND. REGISTER TO RECEIVE THE ON-DEMAND LINK AUTOMATICALLY WHEN IT IS RELEASED.*
TMGMA webinars are approved for 1.0 CE credit hour of LIVE learning from MGMA state for those attending the live session.TMGMA Webinars are approved for 1.0 CE credit hour from MGMA state for on-demand listening.
This webinar has been approved for 1.0 credit hour by the AAPC.
TMGMA offers monthly webinars focused on the domains of the ACMPE Body of Knowledge as a member benefit. If you are not a TMGMA member, please contact Rebekah Francis for registration information.
Join your colleagues at this year's TMGMA Spring Conference. Keynote speakers include national speakers Iris Grimm, Paul Long, Rob Ferre, Jill Christensen and Liz Jazwiec! Click here for our conference brochure and register today!
Interested in exhibiting? Click here
Conference Location: The Park Vista Hotel, a DoubeTree by Hilton Hotel, Gatlinburg, TN Make your reservations by referencing our code: TMG and calling 1-800-421-7275 or make your reservations online at http://group.doubletree.com/lqvh7
Location: The Park Vista Hotel, a DoubeTree by Hilton Hotel, Gatlinburg, TN
Make your reservations by calling 1-800-421-7275 or make your reservations online at http://group.doubletree.com/lqvh7
*TMGMA membership required to register.
The Revenue Cycle Scorecard
ABOUT THE WEBINAR:
Keeping track of your organization’s financial and operational goals can be challenging. What should be your strategic goals for improving your organization’s performance? Join Michelle Souferian as she uncovers the top performance indicators that your organization should focus on in your own Revenue Cycle Scorecard.
ABOUT THE SPEAKER:
Michelle Souferian oversees a team of revenue cycle professionals assigned to some of Allscripts’ most strategic accounts. Michelle has leveraged her experience in revenue cycle since 2006 to provide her clients and staff visibility into various methods for best practice performance. Eager to find ways to improve client financials, Michelle is passionate about using technology to reduce redundancy and increase visibility into various areas that effect the revenue cycle. She prides herself on being a trusted partner to Clients she serves.
One of the primary barriers to effective leadership is lack of effective feedback to staff. The primary reason most leaders do not provide helpful feedback is because it feels uncomfortable. Giving feedback, especially criticism, is painfully difficult, but it is still your duty as a leader to give it. On the other hand, if you deliver the feedback in a harsh or overbearing way, it may do more damage than it helps. You owe it to people to help them improve and to help them improve at the earliest possible moment.
• Discover the harm done when company culture limits feedback
• Review a simple framework for providing effective feedback
• Develop strategies for encouraging feedback from your team
About our speakers:
Gretchen Napier is a Medical Practice Specialist at SVMIC. She is certified with the Society for Human Resource Management (SHRM) as a Senior Certified Professional, Care Management Certified by the National Association of Certified Care Managers (NACCM), a Fellow of the Leadership Academy of the Aging Life Care Association (ALCA), and a member of the Board of Directors for ALCA. Prior to joining SVMIC, Gretchen dedicated ten years as Owner and CEO of LifeLinks, LLC with offices in Nashville, TN and Raleigh, NC where interdisciplinary teams of RNs, Social Workers and Physical Therapists partnered with families to provide expert guidance so they could make the best decisions and obtain the best care for aging and special needs loved ones. Other previous roles include LTSS Assistant Deputy Chief of Quality, Accountability and Innovation at TennCare and Administrator in independent and assisted living facilities.
Gretchen earned a Bachelor’s in Human and Organizational Development from Vanderbilt and a Master’s in Healthcare Administration from the University of Alabama at Birmingham.
September 16-17, 2021 | The Westin Chattanooga
TMGMA Active Member Attendee - $199
TMGMA Affiliate Member Exhibitor - $1,200
To develop and equip our members to create dynamic, successful medical group practices.
To be the recognized leader in defining and supporting the profession of medical practice management in Tennessee.
PO Box 380963Birmingham, AL email@example.com