Career Center

Career positions are published on this page at no charge. Please email the placement notice in Microsoft Word or similar format to Rebekah Francis. The position will remain on the site for three months or until it has been filled.

Please include the following information:

  • Position title
  • Location
  • Position Description
  • Required Qualifications
  • Contact Information

  • 07/13/2021 11:04 PM | Rebekah Francis (Administrator)

    PURPOSE:    Provide review of the medical record post visit to ensure accuracy and inclusion of appropriate diagnosis codes in order to capture the complexity of the patient’s medical condition.  Audit records to assure compliant coding.


    1.         Work hours can be PRN, Pro-rated FT or FT based on needs of the site.

    2.         Weekends, holidays and overtime must be worked as required by department.

    3.         Galen reserves the right to change the work schedule of any employee when it is considered in the best interest of the organization.

    4.         The reasonable scheduling of overtime is the prerogative of Galen, and employees will be expected to work such overtime unless excused by their supervisor.



    Review medical records and decipher if they are accurate and complete, in support of patient risk adjustment score accuracy, verify and ensure the completeness, specificity and appropriateness of diagnosis codes based on services rendered, and assign appropriate ICD-10-CM codes, mapping to risk adjustment models as applicable.


    Assists practice leadership to analyze data, identify issues, reach conclusions, and propose strategies for resolution of complex coding issues.


    Communicates effectively with practice leadership regarding coding and documentation issues by assisting in the preparation of reports and memoranda regarding audit results and coding compliance matters.


    Knowledge of government, legal and regulatory provisions related to collection activities.


    Knowledge of government programs, i.e., Medicare and Medicaid.


    Knowledge of insurance company’s policies and procedures.


    Knowledge of CPT, ICD-10-CM, and HCPCS coding.


    Knowledge of anatomy and medical terminology.


    Strong clinical knowledge related to chronic illness diagnosis, treatment and management. Creative thinking skills, hands-on problem-solving skills and ability to analyze and respond to data.


    Effective communication skills at all levels within organization and excellent customer service skills.


    Extensive knowledge of ICD-10-CM outpatient diagnosis coding guidelines (knowledge and demonstrated understanding of Risk Adjustment coding and data validation requirements is highly preferred)


    Education:  Must have a professional coding certification; CDEO certification preferred


    Experience:  Minimum of 4 years coding experience required


    Required Skills:  Excellent verbal and written communication skills, organizational, and

    Interpersonal skills. Strong computer skills.

    Qualified candidates please email your resume to:


  • 07/13/2021 10:58 PM | Rebekah Francis (Administrator)

    The Practice Manager reports directly to the Physician Owners of Chattanooga Ear Nose and Throat Associates and is responsible for the overall day-to-day operations of the Medical Practices located in Chattanooga and Ooltewah, Tennessee.

    Chattanooga Ear Nose and Throat is a growing, reputable and established single specialty Otolaryngology (ENT) group practice consisting of 4 physicians, 3 advanced practice providers (2 PAs and 1 Nurse Practitioner) and 2 Audiologists.

    Office Manager Responsibilities:
    • Motivates and develops staff encouraging a collaborative work environment while fostering a positive and team-oriented culture.
    • Assures delivery of exceptional customer service standards to our patients, physicians, and team members.
    • Ensures that all policies and procedures are implemented to maintain and continuously improve existing operational practices.
    • Assesses staffing level appropriateness in business and clinical operations and adjusts as required.
    • Provides appropriate orientation, training and support to current and newly hired employees.
    • Participates in the interviewing, selection and hiring of new staff.
    • Administers performance appraisals and provides feedback to staff on overall performance and expectations.
    • Performs all Human Resources responsibilities including completion of all new hire paperwork.
    • Complete responsibility for all employee timecard reconciliation and all biweekly payroll submission functions and attendance management.
    • Complete oversight of Practice revenue cycle operations including but not limited to, accurate data entry of insurance information, oversight of coding and billing functions and assurance of timely follow up of all claims corrections, denials and rejections. Oversight of daily charge and payment posting to ensure timeliness and accuracy.
    • Leads revenue cycle month end close process in conjunction with Billing Team and provides all necessary reports to offsite accountant to be distributed to physician partners.
    • Performs all facility, provider and payer credentialing functions including but not limit to initial appointments, reappointments, CAQH attestations and all other required quarterly updates.
    • Updates or makes changes to the physician schedules upon requests and assures that patient appointments are rescheduled appropriately, and staffing is available. Communicates any physician schedule changes to other provider and all employees.
    • Works to continue to fully implement new EMR and practice management system to fully utilize all available functions and resources.
    • Act as on-site accounts payable clerk, paying all invoices, reviewing statements and communicating with offsite accountant.
    • Hold staff meetings/huddles and disseminates information and changes to employees in a consistent manner to ensure that all staff remain informed about new policies and procedures, insurance information, memos, etc.

    Other Supervisory Expectations:
    • Complies with all Federal and State HIPAA and OSHA guidelines
    • Exhibits personal, professional accountability and code of conduct.
    • Supports Physician management goals and objectives.
    • Delivers results by setting and accomplishing key practice level, departmental and individual performance goals.
    • Creates and performs in a high-performance environment characterized by positive leadership. Leads by example.
    • Motivates staff to improve quantity and quality of work performed and provides training and development opportunities as appropriate.
    • Analyzes problems, identifies alternative solutions, projects consequences of proposed actions and implements recommendations in support of goals.
    • Communicates clearly and concisely, both orally and in writing.
    • Office Manager builds effective relationships resulting in cohesive, cooperative and communicative work force within the organization.
    • Maintains strict confidentiality.
    • Performs other duties as required.

    • Bachelor’s degree required; Master’s Degree preferred
    • Minimum of three years of hands on, day to day operational medical practice experience, along with prior supervisory/management experience in a medical practice.
    • Extensive working knowledge of medical practice revenue cycle, including hands on knowledge of coding and billing processes.
    • Working knowledge of E/M, CPT and ICD-10 coding and billing guidelines.
    • Possesses the sense of discipline to work in accordance with accepted professional standards and benchmarks.
    • Experience and knowledge of computer software applicable to the organization including Electronic Medical Records Systems and Practice Management Systems, MS Office Suite and other applicable programs.
    • Comply with all regulatory requirements including OSHA, maintenance of clinical skills and certifications, etc.
    • Capability of dealing tactfully and effectively with patients, family members, employees and physicians.
    • Pertinent Federal, State and Local laws, codes and regulations.

    Qualified candidates please send your resume to:

  • 04/27/2021 4:14 PM | Rebekah Francis (Administrator)

    Pediatric Associates of Franklin
    570 Bakers Bridge Avenue
    Franklin, TN 37067

    Send Resume to: Carol Hawkins, FACMPE at

    This is an exciting opportunity to lead Williamson County’s Premier Pediatric practice.  Pediatric Associates of Franklin began in January of 1977 and has been serving the children of this community for the past 44 years.  We are committed to customer service and providing quality pediatric care to the families we serve.  Our entire team contributes to the growth and success of the practice and this key leadership role is critical to the overall success of the practice.  The current Practice Administrator is retiring.


    ·        BS Degree (Required) in Health Care Related Field or BS Degree with Extensive Experience in Medical Practice Management

    ·        MGMA Certified Medical Practice Executive (CMPE) or Fellow in the American College of Medical Practice Executives (FACMPE) would be a Plus but not required.

    ·        Professional affiliation with NMGMA and TMGMA for continued professional development and an understanding of current healthcare trends

    ·        Minimum of 5-10 years of Experience Required in Medical Practice Management; Pediatrics helpful but not required

    ·        Team Oriented, Energetic, Enthusiasm, and Enjoyment of the Position

    Job Type:  Full Time Position

    Salary:  Based on Education & Leadership Experience

    Start Date for Position: October 1, 2021

    Report to:  President & Managing Partner

    References Required


    ·        Health Insurance

    ·        401 K with Employer Match

    ·        Voluntary Benefits include Dental, Vision, Life, Short Term Disability, Long Term Disability

    ·        Paid Time Off (PTO)

    ·        6 Paid Holidays

    ·        Long Term Disability Paid for by practice

    ·        Cell Phone

    ·        Professional Affiliation Memberships Paid

    ·        Continuing Education Attendance Paid

    ·        Bonus Potential

    Skills, Essential Duties, and Responsibilities:

    ·        Strong Communication Skills, Written skills, and Interpersonal skills

    ·        Multitasking skills, Detailed, Organized

    ·        Ability to Lead with the Managing Partner as a Physician/Administrator Team, works collaboratively with Partners and Physicians

    ·        Team Player; Comfortable Communicating with Physicians

    ·        Excellent Customer Service Skills

    ·        Excellent Problem-Solving Skills, analytical, and Critical Thinking Skills

    ·        Overall knowledge of medical practice billing and Insurance, revenue cycle management

    ·        Finance and Accounting Skills required, Financial Planning, Excel, Recordkeeping, and QuickBooks experience helpful

    ·        Experience and Understanding of Physician Compensation and Production Models

    ·        Organized, good time management, and prioritization abilities a must

    ·        Decision making skills, and strong influencing and persuasion skills helpful

    ·        Knowledge of Administration of 401 K Plans and Payroll

    ·        Responsible for Financial Reporting monthly, quarterly, annually and Strategic Retreat with Partners

    ·        Ability to be discreet with finances and maintain compliance with HIPAA

    ·        Excellent understanding of Practice Management Systems and Electronic Health Records

    ·        Negotiates Insurance Contracts and Other Vendors

    ·        Organized and detailed in work performance with excellent self-discipline skills and the ability to forecast upcoming needs of the practice.

    ·        Understanding of Employment law and Human Resources regulations

    ·        Project Management skills for implementation of projects

    ·        Responsible to manage day to day operations, supervise team members in accordance with practice policies.

    ·        Ensures that the highest degree of patient care is maintained, oversees risk management ad compliance with all regulatory laws

    ·        Other Duties as assigned

  • 04/21/2021 5:46 PM | Rebekah Francis (Administrator)

    Practice Administrator - Upper Cumberland Family Physicians (UCFP)

    Location: Cookeville, TN

    Upper Cumberland Family Physicians is seeking an experienced Practice Administrator. The incoming individual will become the Administrator for a well-established, community practice. The practice desires to have the new manager in place by May 24, 2021 or sooner if available.

    At Upper Cumberland Family Physicians, our mission is to be the best primary care practice in the Upper Cumberland. By providing professional care with a human touch, our excellence is on display every time we see a patient.

    From pediatrics to geriatrics, our traditional approach to practicing Family Medicine appeals to virtually any patient and all sets of needs. Amenities such as our in-house lab and xray, same day appointments, prompt replies, modern training and a special personal attention to detail distinguishes us from most other practices.

    Working closely with the owner physicians, the ideal candidate will have a strong operational background and proven leadership abilities, visionary qualities, extensive financial and operations management background, knowledge, education, and experience to be successful in leading the organization. The Practice Administrator will be responsible for leading the effort to create and implement its strategic plan, while ensuring daily operations and financial processes are optimized. Applicant must have strong computer skills within EHR, Practice Management, Financial Dashboards, Accounting, and Microsoft Office. The successful candidate will also have responsibility for overseeing Human Resource functions and should have experience in addressing matters related to EEO, Title VII, FMLA, FLSA, OSHA, ERISA, ACA, ADA, ADEA, Worker's Compensation, Unemployment Benefits, and other federal and state employment related matters as well as Personnel Policies.


    • Develops a culture that emphasizes collaboration, accountability and performance with a shared vision for the future.

    • Directs and implements the clinic's mission and strategic plan to achieve its strategic and financial goals.

    • Develops and updates organizational design, management, and processes for maximum productivity, efficiency and cost effectiveness.

    • Ensures the financial viability of the clinic by maintaining control systems to control finances and staffing.

    • Provides visible and approachable leadership enhancing working relationships among the staff and physicians.

    • Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies.

    • Continually monitors operations, programs, physical properties. Initiates appropriate changes.

    • Identifies opportunities to enhance market share.

    • Mentors staff and provides opportunities for professional growth and development. Creates an environment that promotes employee satisfaction and retention as well as patient satisfaction.

    • Represents the clinic in its relationships with other health organizations, government agencies, and third-party payers.

    • Serves as liaison and channel of communication between the owners and the medical and administrative staffs.

    • Direct supervision of administrative and clinical staff and facilities management.


    • A Bachelor's degree in business, healthcare or related fields is required, and a Master's degree in healthcare administration, or MBA is strongly preferred. Candidates with CMPE or FACMPE accreditation through the American College of Medical Practice Executives will be given special attention.

    • Progressive leadership with a minimum of five years' experience as a manager in an operations or finance position in an independent group practice.

    • Experience in management accounting, financial management and the use of data analytics and benchmarking to achieve better financial and operational outcomes.

    • Experience in contract and reimbursement negotiations, value based payment models and shared savings agreements.

    • Experience in drafting and enforcing Employee Handbook policies.

    • Experience in overseeing administrative reviews, audits and/or charges regarding federal and state employment laws including responding to charges filed with or requests for information from federal and/or state administrative agencies.

    • Prior involvement with successful clinical quality improvement programs and the production of high patient and employee satisfaction results.

    • Experience in marketing and business development.

    • The Practice Administrator will also be expected to represent the practice in all external relationships, and be actively involved in MGMA.

    Email cover letter and resume to

  • 04/16/2021 10:34 PM | Rebekah Francis (Administrator)


    8040 Wolf River Boulevard, Suite 200
    Germantown, TN 38138


    Manages resource utilization and communication to achieve BMG organizational goals. Administers, manages and implements all nursing related patient care activities for areas of clinical accountability. Works in close collaboration with the clinical team to meet and support diverse organizational business initiatives/strategies. Has direct supervision and accountability for all positions, employees, operations and activities within assigned patient care area, including coordination of staff education, training, and certification validation, assigning and reviewing work, and evaluating performance independently or in conjunction with clinic administrator or higher level supervisor/manager. Performs others duties as assigned.


    Preferred/Desired Experience

    5 years of nursing experience; 2 years of supervisory experience 




    Approved nursing course      

    Special Skills

    Computer literacy, BLS 
    Demonstrated leadership, communication and interpersonal skills


    RN with TN State license


    Human Resources

  • 03/23/2021 7:21 PM | Rebekah Francis (Administrator)
    This is an Assistant Commissioner level position, reporting to the Tennessee Department of Health (TDH) Chief Medical Officer. The Community Health Services (CHS) Division includes county and regional health departments statewide, with over 2000 employees. CHS oversees provision of services at health departments in all Tennessee counties, including primary care clinical services at over 50 clinic sites. There are approximately 60 employees within CHS Central Office.

    Duties and Responsibilities:

    • Evaluate, recommend and support practices to optimally align Regional Health Department operations with TDH priorities, including long-range strategic planning for the Division.
    • Provide day-to-day supervision of central office staff, including directors of Human Resources, Clinical Services, Billing and Operations Support, and Regional and Local Health. 
    • Supervise Regional Directors (RDs) in seven areas of the state (covering 89 counties), who in turn are responsible for all programs in their regional and county health departments.
    • Monitor expenditures and revenue for an annual budget over $220 million.
    • Work with TDH programs (including Family Health and Wellness, Communicable and Environmental Diseases and Emergency Preparedness, vital statistics, information technology, quality improvement, legal services, facilities management, and others) to coordinate implementation of their activities in regional and county health departments.
    • Work closely with the CHS Medical Director to ensure high-quality care is provided in primary care and specialty clinics statewide.
    • Provide executive-level management of clinical operations in TDH sites statewide, including continuous quality improvement to ensure efficient use of resources, appropriate patient flow, and maximization of access to care for the population served.
    • Improve processes that foster teamwork to maximize customer satisfaction, and lead efforts in optimizing clinic activities; recruiting, retaining, and engaging a competent and high performing workforce; mentoring and succession planning; and promoting continuing education and professional development. 

    Desired Qualifications:

    • Several years of experience at a senior level managing clinical and facilities operations in a large medical practice setting
    • Work experience in public health
    • Work experience in a government agency
    • Excellent skills in written and verbal communication
    • Experience working with diverse stakeholders including community organizations, the medical community, political groups, and other government agencies
    • Experience managing large budgets which support a variety of programs and work sites

    Interested candidates should send a Cover Letter and CV to:

    Misty Hernandez-Perry
    5th Fl., Andrew Johnson Tower
    710 James Robertson Pkwy.
    Nashville, TN 37243

    (615) 532-7760


To develop and equip our members to create dynamic, successful medical group practices.


To be the recognized leader in defining and supporting the profession of medical practice management in Tennessee.


PO Box 380963
Birmingham, AL 35238

(573) 556-6111

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