Career Center

Career positions are published on this page at no charge. Please email the placement notice in Microsoft Word or similar format to Rebekah Francis. The position will remain on the site for three months or until it has been filled.

Please include the following information:

  • Position title
  • Location
  • Position Description
  • Required Qualifications
  • Contact Information

  • 07/11/2019 12:15 PM | Rebekah Francis (Administrator)

    Job Overview:

    Device clinic nurse responsibilities include device monitoring of pacemaker, ICDs, loop recorders both in office and from remote monitors. Providing timely interpreted results to the providers as needed to allow optimal patient care. Additional duties include wound care check, education of patient/families regarding device and home monitoring equipment and scheduling follow up patient appointments

    Responsibilities and Duties:

    • Manages cardiac device patients and documents in EHR and schedule follow up appointments
    • Test cardiac devices for battery life and integrity of device and leads; Interrogate and reprogram cardiac devices to ensure optimal function
    • Call patients in a timely manner to notify if home monitor gets disconnected or contact patient of any abnormal finding on remote transmission.
    • Generates pacemaker preliminary reports for physician review and interpretation.
    • Reviews patient records, charts regularly to ensure optimal patient care
    • Communicates all findings to the Providers
    • Remote monitoring of patients with an implanted cardiac device
    • Provide comprehensive education to the patients, family, caregivers regarding implanted device and home monitors
    • Practice confidentiality and privacy protocols in accordance with Practice policies and HIPAA regulations
    • Adheres to Patient Alerts in Patient charts/EMR and adds alerts as appropriate
    •  Any other assigned duties as deemed necessary by Management

    Qualifications and Requirements:

    • Attention to detail
    • Demonstrates excellent verbal and written communication skills
    • Willingness and ability to accept direction and maintain effective working relationships with management.
    • Must be able to complete assignments independently and to work as part of a team
    • Excellent problem-solving skills
    • Ability to interact with co-workers, supervisors, patients, vendors and the public in a professional and pleasant manner.

    Education:

    • Licensed practical nurse or registered nurse
    • Must have the experience and knowledge to recognize patients' heart rhythms
    • Knowledge of cardiac medicines is preferred
    • Intermediate computer proficiency
    Physical Requirements:
    • Close visual acuity to perform an activity, such as preparing and analyzing data and figures; viewing a computer terminal; or extensive reading.
    • Prolonged work on a computer.

    Travel Requirement:

    • Occasional travel to the satellite clinic is required

    Send resumes to:

    Tulika Vohra, SHRM-CP
    HR Business Partner
    Parkway Cardiology Associates
    80 Vermont Ave, Oak Ridge, TN 37830
    Email: tvohra@pcaheart.com

  • 07/10/2019 3:07 PM | Rebekah Francis (Administrator)

    Reports to: Front Office Supervisor

    Job Overview:  This position provides administrative coverage for the patient services at the front desk. Greets guests and checks-in patients, verifies and updates necessary information in the medical records/database, performs all registration functions and collects copays and balances due as appropriate. Must be customer oriented, pleasant, professional, and able to handle high patient volume. This position will report to the Front office supervisor.

    Responsibilities and Duties:

    • Check-in and registration of patients in the practice management system, including gathering all necessary patient information and/or verifying this information such as patient demographics, current insurance and other applicable data at the time of appointment
    • Collection of copays and all related patient balances as appropriate
    • Daily balance and reconciliation of patient change drawer assigned to this position
    • Knowledge of principles and processes for providing excellent customer service to patients. This includes patient needs assessment, meeting quality standards for services, ensuring patient satisfaction.
    • Takes messages and provides appropriate information to callers as well as handling outgoing phone calls as needed
    • ·         Assists in taking prescription and nurse messages from walk in patients and enters into electronic medical record for nurse review as needed
    • ·         Receive and Process all patient related forms such as, disability forms, medical record requests, etc.  and distributes to staff as applicable; collect fees for form completion
    • ·         Practices confidentiality and privacy protocols in accordance with Practice policies and HIPAA requirements
    • ·         Adheres to Patient Alerts placed in patient charts /EMR and directs the alerts to billing or nursing as needed at time of appointment
    • ·         All other assigned duties as deemed necessary by management

    Education:

    • ·         High school diploma or GED preferred
    • ·         Prior work experience to demonstrate working knowledge of medical front office

    None specified; will accept combination of High school diploma, GED, and prior work experience to demonstrate working knowledge of medical front office. Preference may be given to candidates with high school diploma or GED.

    Qualifications and Requirements:

    • ·         2-3 years of medical office front desk experience required
    • ·         Experience with Electronic Medical Records systems (NextGen preferred)
    • ·         Attention to detail
    • ·         Ability to Multi-task
    • ·         Knowledge of medical office procedures
    • ·         Strong communication and listening skills to receive and convey information effectively to patients and staff
    • ·         Knowledge of and compliance with HIPAA guidelines

    Supervisory responsibilities:

    • ·         None

    Physical Requirements:

    • ·         Exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
    • ·         Close visual acuity to perform an activity, such as preparing and analyzing data and figures; viewing a computer terminal; or extensive reading.
    • ·         Prolonged sitting.
    • ·         Prolonged work on a computer.

    Travel Requirement:

    • ·         None

    Disclaimer:

    All the duties and mentioned responsibilities are only general guidelines required to do this job. It is not a comprehensive description of this position and will be modified to the changing needs of the practice.

    Submit resumes to:

    Tulika Vohra, SHRM-CP
    HR Business Partner
    Parkway Cardiology Associates

    80 Vermont Ave, Oak Ridge, TN 37830

    Email: tvohra@pcaheart.com

  • 06/12/2019 2:21 PM | Rebekah Francis (Administrator)

    Job Overview: Responsible for managing appointment requests via phone, fax, and patient checkouts. Assesses the patient needs at check out and schedules an appointment based on office scheduling protocols. Responsible for maintaining and updating provider appointment templates and schedules as directed by the Front office supervisor. Must have strong people and communication skills to handle patients tactfully during difficult situations. Must be able to multitask and work under heavy patient load.

    Responsibilities and Duties:

                  • Schedules office and hospital-based patient appointments based on practice protocols, predetermined appointment templates, insurance participation, and patient preference

                  • Schedules appointments to referring physicians and faxes any necessary patient records for that appointment

                  • Provides accurate, detailed directions to patients regarding instructions for test preparations, time of patient’s scheduled arrival, and any other directional information needed, takes appropriate action in responding to questions from patients.

                  • Ensures all required pre-certifications, authorizations and provider orders are completed prior to scheduling tests and hospital procedures

                  • Documents necessary data into the Electronic Medical Records or hospital portals

                  • Communicates effectively with physicians and other staff members relating to patient care

                  • Performs all aspects of scheduling and patient care in a manner that ensures a high level of customer service and patient safety

                  • Practices confidentiality and privacy protocols in accordance with Clinic policies and HIPAA requirements

                  • Adheres to Alerts placed in patient charts and directs the alerts to billing or nursing as needed, prior to the patient’s appointment

                  • Verify patient insurance at the time of the appointment or check out and follows up with the patient or billing department as needed

                  • Any other assigned duties deemed necessary by management

    Education and Qualifications:

                  • High School diploma or GED

                  • 3-5 years of medical office scheduling experience

                  • Proficient in computer systems and EMR applications

                  • Knowledge of Insurance carriers, verification process, and appointment templates

                  • Knowledge of and compliance with HIPAA guidelines

                  • Ability to maintain high level of customer service by working with patients and making them feel comfortable

                  • Ability to multitask and time management in a busy medical office

                  • Excellent communication and listening skills are required

    Submit resumes to:

    Tulika Vohra, SHRM-CP

    HR Business Partner

    Parkway Cardiology Associates

    80 Vermont Ave, Oak Ridge, TN 37830

    Email: tvohra@pcaheart.com

  • 06/11/2019 5:50 PM | Rebekah Francis (Administrator)

    Healthstar Physicians, a fast growing multispecialty medical group, is seeking a qualified and motivated individual to join their company as Director of Business Services. The right candidate will have the responsibility for the successful operations of a large, fast-paced Business/Billing Department. This is a unique opportunity for the right candidate who possesses the professionalism, initiative and skills necessary for this position. 

    Key responsibilities of this full-time position includes but not limited to:

    • Managing the Business/Billing Department within the established budget including annual planning and development of monthly status reports. 
    • Developing, implementing and administering annual budget and initiating corrective action to significant variances.
    • Ensuring organizational integrity through comprehensive understanding of federal, state and regulatory standards.
    • Responsibility for all billing personnel and development.
    • Monitoring daily operating activity of department and makes necessary adjustments including allowable fee schedule reconciliation.
    • Responsibility includes delegating authority yet maintaining responsibility of all business office tasks or duties as necessary to maintain an orderly workflow.
    • Implementing financial policies while establishing and maintaining procedures to ensure that appropriate submission, billing and payment cycles are maintained.
    • Responsibility for development of revenue cycle policy and procedures.
    • Addressing customer escalation, researching the issues, ensuring follow through of corrections and formulates solutions to the problems.
    • Coordinating with care plan oversight documentation guidelines.

    Qualifications/Required Skills: Qualified candidate must have knowledge of business management and accounting/financial practices and medical business office procedures necessary to direct the Billing/Business Department.  In addition, the right candidate must have knowledge of insurance reimbursement procedures and practices and regulatory compliance.  The right candidate must also have excellent analytical and problem solving skills and proficiency in financial reporting.

    Education requirements include Bachelor’s Degree in related field (preferred) and CPC, CPMA certifications.  ACO experience is a plus.

    Healthstar Physicians offers a competitive salary commensurate with work experience and a full benefits package including 401k and PDO’s.

    Contact information:  All qualified candidates can submit confidential resume and work history to: hr_med@healthstartn.org

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rebekahfrancis@att.net

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