Harpeth Pediatrics is seeking an experienced, organized, and proactive Practice Administrator to oversee the daily operations of a thriving pediatric practice. The ideal candidate will combine strong leadership, operational management, and billing/coding expertise to ensure smooth workflows, compliance, financial success, and excellent patient service.

This role is essential in supporting clinicians, managing staff, optimizing revenue cycle processes, and maintaining a high-quality patient experience.

Key Responsibilities

Practice Operations

• Oversee daily administrative and operational functions of the pediatric practice
• Develop, implement, and improve office systems, website, workflows, and policies

Billing, Coding & Revenue Cycle

• Supervise insurance billing, coding, claims submission, and collections
• Monitor accounts receivable, denials, and reimbursements
• Audit charts and claims for compliance and revenue optimization

Financial Management

• Track budgets, expenses, payroll coordination, and revenue reports
• Prepare monthly, quarterly and annual financial and performance reports for Physicians
• Identify opportunities to improve profitability and efficiency

Staff Management

• Manage staffing levels, productivity, and workload distribution
• Conduct hiring, onboarding, and ongoing staff training
• Provide performance feedback and coaching to team members
• Manage timekeeping and payroll processes

Patient Experience & Scheduling

• Oversee scheduling systems, intake, and patient communications
• Supervise patient verification of benefits and collections at time of service
• Ensure patient concerns are resolved promptly and professionally

Compliance & Risk Management

• Maintain policies related to privacy, documentation, and clinical operations
• Ensure compliance with HIPAA, OSHA, payer requirements, and state regulations

Minimum Qualifications

• 3 - 5 years’ experience in medical practice administration
• Strong background in medical billing and coding
• Experience with insurance verification, A/R management, and denial resolution
• Knowledge of HIPAA, compliance standards, and healthcare regulations
• Leadership and staff management experience
• Excellent organizational, communication, and problem-solving skills
• Proficiency with EHR/EMR systems and practice management software
• Financial reporting and budgeting experience
• Proficient in standard office software, including  Excel and Word
• Proficiency with financial management software (ex: QuickBooks)
• Bachelor’s or Master’s degree
• CMPE or FACMPE

Preferred Qualifications

• Knowledge of pediatric billing and coding (CPT, ICD-10, modifiers, payer rules)

What We Offer

• Competitive salary based on experience
• Supportive and collaborative clinical environment

Benefits

• Medical, Dental, Vision Insurance
• Long Term Disability Insurance
• Paid Time Off
• 401(k) and matching

Please submit your resume to Libby Robbins at libby@harpethpeds.com and a brief cover letter highlighting your experience and qualifications in medical practice administration.