The Department Administrator is responsible for overseeing all clerical and administrative office activities within a clinical department of at least twelve physicians in a single specialty. This role involves directing, planning, and coordinating daily operations to ensure efficient and effective office management.
ESSENTIAL FUNCTIONS:
- Office Management:
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- Oversee daily office operations and delegate accordingly to assigned employees.
- Assist Clerical Coordinator(s) and Nurse Supervisor in developing and implementing short and long-term work plans and objectives.
- Develop and implement office policies and procedures to ensure efficient operations.
- Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Monitor work status and progress, helping employees establish deadlines for assignments.
- Staff Management:
- Identify, analyze, and resolve departmental problems.
- Assist in recruiting, hiring, orientation, development, and evaluation of clerical staff.
- Oversee office payroll and leave records.
- Approve purchasing of office supplies and ensure proper mail processing and office opening/closing procedures.
- Develop and manage the practice budget in collaboration with the CFO.
- Authorize expenditures and monitor financial performance.
- Coordinate billing and reimbursement processes to ensure timely and accurate payments.
- Ensure patients are treated courteously and efficiently by office staff.
- Manage requests for information promptly and effectively.
- Collaboration and Compliance:
- Collaborate with physicians and administrative staff to coordinate efforts and provide high-quality patient care.
- Monitor expiration dates of licensures, board certifications, and other similar items to ensure timely renewals.
- Monitor and evaluate continuing education requirements and opportunities for physicians and other providers.
- Professional Development:
- Participate in professional development activities to stay current with industry trends and best practices.
- Maintain strict confidentiality of patient information and practice operations.
EDUCATION: Bachelor’s degree in healthcare administration, business administration or a related field required; courses in medical terminology and healthcare office management preferred.
EXPERIENCE: Minimum of ten years of administrative experience, including five years of medical office management experience. Experience in Pediatrics preferred.
REQUIREMENTS: Knowledge of medical practice operations and healthcare regulations.
Send resume to careers@mmclinic.com or apply at mmclinic.com
