Appalachian Orthopedic Associates is searching for an accomplished Clinic Manager to join our team in Bristol, TN.  The right candidate will be responsible for more than one clinic location in a multi-provider practice setting, leveraging their leadership and administrative skills to nurture the cultural, operational, and financial health of the practice.

Expectations:

• Accountable for prudent financial management and eliminating waste.
• Supervise daily practice revenue cycle management functions.
• Facilitates culture of trust through teamwork, engagement, accountability, and safety.
• Establishes and maintains clear communications.
• Supervises all practice processes and team members, including but not limited to continuously improving efficiency and effectiveness of patient flow, performance management and adherence to corporate policies and procedures.
• Continuously improving patient experience through safe, reliable, and compassionate care. Proactively solicits/analyzes voice of the customer patient feedback, reviews data with providers and staff, and recommends/implements appropriate strategies and improvements.
• Ensures team members and providers have the tools and supplies needed to perform their jobs; management of supply chain, inventory, and supply orders.
• Promotes safety by creating and maintaining a safe environment for staff and patients in accordance with industry standards and practice policies. 
• Ensures practice’s compliance with all regulatory requirements
• Collaborates with colleagues, providers and team members in designing and implementing standardization of work, processes, and policies.

What's Required?

• 5+ years of effective management in a complex clinical office practice environment.
• Working knowledge of technology applications in practice setting, work flow, and optimizing patient access.
• Working knowledge of medical terminology, healthcare regulatory environment, insurance and billing.
• High attention to detail, organized, and focused on high priority issues.