April Webinar

  • 04/14/2020
  • 12:00 PM - 1:00 PM (CDT)
  • Webinar

Awkward Encounters

This webinar is a member benefit. To register, login and proceed to Webinar Registration under the Members tab.


Medical practices and patients are experiencing a shift in financial responsibility for healthcare services. Patients are becoming increasingly responsible for a higher portion of the services they receive from providers. This trend has created a new challenge for practices to stay financially viable. This session will address this new trend and how practices can adapt.
• Review the importance of a focused time of service collection strategy
• Analyze approaches to improve price estimation and transparency
• Recognize the necessity of effective communication in the financial experience


Laura Watkins, FACMPE, CPC is a Senior Practice Manager Consultant with Medical Practice Services at SVMIC. In this role, she assists physicians and their staff with revenue cycle and financial assessments, billing, coding, HIPAA, and OSHA. She has over 30 years of healthcare experience with 21 years specializing in billing and revenue cycle management. Laura received her Bachelor’s degree in Marketing from Murray State University. She is a Board Certified Medical Practice Executive and Fellow in the American College of Medical Practice Executives and received certification as a Professional Coder from the American Academy of Professional Coders. Laura currently serves as the President for Nashville Medical Group Management Association.

After registering, you will receive a confirmation email containing information about joining the webinar.

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To develop and equip our members to create dynamic, successful medical group practices.


To be the recognized leader in defining and supporting the profession of medical practice management in Tennessee.


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